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Everybody Counts

Privacy Policy

Privacy Policy 

Effective Date: 9th July 2024 

Everybodycounts Ltd, trading as Everybody Counts ("we," "us," "our"), is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. 

Address: Bowbarrie, Fettercairn, Laurencekirk, Aberdeenshire, Scotland, AB30 1ER. 


1. Information We Collect 

We collect the following types of information: 

  1. Personal Data
  • Students: Names, ages, school details, and educational progress. 
  • Teachers and Staff: Names, contact information, and professional details. 
  • Parents/Guardians: Names and contact information. 

2. Usage Data

  • Information on how the Platform is accessed and used. 
  • Technical data such as IP address, browser type, and usage logs. 


2. How We Use Your Information 

We use the collected information for the following purposes: 

  1. Provision of Services
  • To provide, maintain, and improve our educational services. 
  • To manage user accounts and provide customer support. 

2. Personalisation

  • To personalise learning experiences for students. 
  • To tailor content and resources to meet the needs of teachers and students. 

3. Communication

  • To communicate with you regarding updates, notices, and administrative messages. 

4. Compliance and Protection

  • To comply with legal obligations and enforce our terms and conditions. 
  • To protect the rights, property, and safety of users and others. 


3. Legal Basis for Processing 

We process personal data based on: 

  • Consent: Where we have obtained explicit consent from the user or their guardian. 
  • Contractual Obligations: To fulfil our contractual obligations with schools and educational institutions. 
  • Legal Compliance: To comply with legal and regulatory requirements. 
  • Legitimate Interests: For legitimate business interests, such as improving our services. 


4. Data Sharing and Disclosure 

We may share your information with: 

  • Educational Institutions: Schools and educational bodies that use our services. 
  • Service Providers: Third-party service providers who perform functions on our behalf (e.g., hosting services, data analysis). 
  • Legal Authorities: If required by law, to comply with legal processes or protect our rights. 


5. Data Security 

We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include: 

  • Secure data storage. 
  • Encryption of sensitive information. 
  • Access controls and authentication mechanisms. 


6. Data Retention 

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal or reporting requirements. Once data is no longer needed, we securely delete or anonymise it. 


7. Children's Privacy 

Protecting the privacy of children is especially important. We collect personal data from children aged 5 to 11 only with the consent of parents or guardians. We encourage parents to monitor their children's use of our services. 


8. Your Data Protection Rights 

You have the following rights regarding your personal data: 

  • Access: The right to request access to your personal data. 
  • Rectification: The right to request correction of inaccurate data. 
  • Erasure: The right to request deletion of your personal data under certain conditions. 
  • Restriction: The right to request restriction of processing of your personal data. 
  • Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format. 
  • Objection: The right to object to the processing of your personal data. 


9. Contact Us 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: 

Email: help@everybodycounts.org.uk 

Phone: +44 (0) 333 339 1001 

Address: Bowbarrie, Fettercairn, Laurencekirk, Aberdeenshire, Scotland, AB30 1ER 


10. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates. 

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.